Some pre-sale items are shipped via international express, which may result in longer delivery times and additional shipping fees. Exact details will be shown at checkout.
We offer a 14-day hassle-free return and exchange policy starting from the date you receive your item. To be eligible, products must be unworn, unused, with tags attached, in original packaging, and accompanied by proof of purchase. If the item is defective, damaged, or incorrect, we cover the return shipping cost; for size or personal preference returns, the customer is responsible for shipping fees. Please inspect your order within 72 hours and contact us for any issues.Have a 14-day no-questions-asked return right. Refunds will be processed within 10 business days after we receive and inspect your return. Please contact customer service before returning items and send returns to the designated address; unauthorized returns will not be accepted. For questions, email service@rockbrossport.co.uk
Shop with confidence! Enjoy hassle-free exchanges within 30 days of delivery.
Estimated delivery time
If your fork is front axle through, you need to buy the right size adapters for mounting on the bike rack. We have five specified size adapters: Axle Diameter/Fork Width
When do you need the adapters?
ROCKBROS bike carriers are suitable for bike fork widths under 110mm. You can easily install the bike with quick release, but for the thru-axle bike, you need to buy an adapter separately.
What size for the adapers do we have?
12mm*100mm, 15mm*100mm, 15mm*110mm, 20mm*110mm, total 4 sizes.
If your fork is front axle through, you need to buy the right size adapters for mounting on the bike rack. We have five specified size adapters: Axle Diameter/Fork Width
When do you need the adapters?
ROCKBROS bike carriers are suitable for bike fork widths under 110mm. You can easily install the bike with quick release, but for the thru-axle bike, you need to buy an adapter separately.
What size for the adapers do we have?
12mm*100mm, 15mm*100mm, 15mm*110mm, 20mm*110mm, total 4 sizes.
